uxLab^TM

Your website is likely one of the first experiences your customer has with your brand. Is it user-friendly? Is it helping you grow your business? Our uxLab™ gives you key insights for creating an online experience from your customer’s point of view.

With our team and eight laptops, we can travel to any location to test new and existing websites with a sample of your target market.

We can examine:

Website Concept Testing

Will your new online concept work?  Save design time and money. uxLab™ helps you:

• Design from the customer's point of view
• Capture customer-driven innovation
• Analyze competing sites
• Test mock-ups and design ideas 

Content Analysis

What messages will move your customers to action?  Will your content keep them coming back for more?  Our research provides:

• Action-oriented words and imagery
• Insight on content your customers want and need

Ease of Use

Are your customers finding what they need?  Or are they leaving your site frustrated and confused?  We can analyze:

• Click patterns
• Time on task
• Bottlenecks and glitches

Avoid expensive development mistakes.  Let your customers be your guide.