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09.10.2007 Mixin' It Up with BETiIt used to be that 97%+ of US households had a phone (meaning a landline), and a phone survey conducted using RDD (Random Digit Dialing) was considered a "random sample" because it gave you access to all those households that had a phone – meaning nearly every house in America. But times have changed. Recent estimates indicate that 16% of US households now have a cell phone only – no landline. While market research is exempt from Do Not Call legislation, the fact is that with 76% of Americans signed up for it, it has created a somewhat more “hostile” environment for survey calls. So we have what researchers see as a decidedly disharmonic convergence – legislative pressure + declining landline penetration – which has led to a now shaky definition of "random sample." In light of all this, then, what is a random sample? My answer, really, is that in the strictest statistical definition, it doesn’t exist. At least not in a practical way. So what’s a researcher to do? Get out the blender. Mixed methodologies that combine data streams from different sources (phone, online, in person, etc.) is a solution that makes sense to researchers and clients alike. In this spirit, we’ve teamed with Zoomerang, the the nation’s #1 online survey provider, to provide the on-demand research community with an easy way to reach a broader audience. Click here to learn more about how to get phone interviews from your online survey with BETi™, brower-enabled telephone interviewing. |
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